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Best Practice Update

DPE Knowledge Bank dashboard on a laptop screen on a desk

We know the jargon can be confusing. As can the timelines for responding to the various requests that you receive.

Is it a month? Or 30 days? Are those working days?

So here's a little chart to simplify everything:

Photo of a person's arm and putting a letter in the post box.  Data Protection Education logo on the bottom right of the image

We've recently had more than one breach reported where physical files have got lost in the post.

In such cases, the sender remains the data controller and is responsible for ensuring that the optimum data security measures are in place during transfer. Where possible, consider whether a physical drop-off (and get a receipt) is a more secure option.

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