Visual guide to different request types, including Subject Access Requests (SARs) under UK GDPR.

What type of request have you received? SAR? Educational Record? Or FOI?

We know the jargon can be confusing. As can the timelines for responding to the various requests that you receive. Whether it’s an email from a disgruntled parent or a letter from a solicitor, the clock starts ticking the moment it hits your inbox. But before you start pulling files, you must answer one critical question: What exactly are you looking at?

Read more …

Leavers' memorabilia display with custom hoodies, yearbooks, and other personalized keepsake items

Leavers' Memorabilia

We're already seeing the leavers' hoodies when we're visiting schools and our help desk has received tickets asking about year book administration, so here's some best practice about 'Leaver's Memorabilia'.

Read more …

Students and teachers sharing World Book Day photos, reminding schools about data protection best practices.

Sharing photos on World Book Day: Privacy considerations

📸✅ It's World Book Day on the 5th March when most schools will be celebrating reading and capturing photos of staff and students in their costumes.   Given this is one of many significant photographic events in the calendar, we thought it was a good opportunity to remind everyone of photo and video best practice so there are no data protection slip ups.

Read more …

Supplier due diligence process for secure third-party data processing, contracts, and risk management.

Supplier Due Diligence Step by Step: Are you sharing personal data with a third party organisation?

Sharing personal data with a third-party organisation?

Supplier due diligence is about the contracts between controllers and processors.  As a controller you determine the purpose and means of the processing (Article 4 (7)) and are responsible for ensuring processors  (i.e. suppliers and third-parties) have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk for any data processed. 

Read more …

Visual representation of digital filtering and monitoring systems crucial for online safety in schools, adhering to KC

The DSL’s Guide to Filtering and Monitoring

The Keeping Children Safe in Education (KCSIE) 2025 document obliges schools and colleges in England to “ensure appropriate filters and appropriate monitoring systems are in place and regularly review their effectiveness”. This responsibility is now a standard, no just a technical tick box, but a core leadership and safeguarding function.

Read more …

Recording and Transcription Policy Template. Manage meeting recordings and transcriptions securely.

Introducing our new Recording and Transcription Policy

In a world of hybrid work and virtual meetings, the ability to record and transcribe discussions has become an essential tool for productivity.  However, with this convenience comes a responsibility to protect privacy, maintain security and consider your lawful basis for recording/transcribing.  To provide clear guidance we are introducing our new Recording and Transcription Policy Template.

Read more …

Parents and students secretly recording a staff conversation. Covert recording in schools.

Parents and students covertly recording conversations

We've had a few questions recently about parents and students recording conversations with members of staff, both covertly or overtly without seeking permission. This article only covers recordings made by external individuals, not organisations or individuals acting on behalf of an organisation.

Read more …

AI Due Diligence: DfE Standard announced. Generative AI safety standards in education.

New DfE AI Standards

The DfE previously issued training and guidance about the use of AI in Education - this has now changed to standards.  Standards define minimum requirements that must be met, whereas a guideline offers recommended best practice or advice. The standards outline the safety standards that generative AI products and systems should meet to be used in educational settings.

Read more …

Know your IT Support Provider graphic. IT Support Due Diligence Directory for schools and colleges.

Is your IT Support Provider Compliant?

Finding the right IT partner and support provider is a big decision.  Due diligence for IT Support isn't just about who can 'fix computers', it's about ensuring standards are followed and they work with you to meet your organisation's strategy. Data Protection Education has a DfE IT Support Tracker and Supplier Due Diligence Directory to provide support and guidance as well as tracking your progress.

Read more …

The Government Cyber Action Plan 2026 document. UK public sector cyber security strategy.

The Government Cyber Action Plan

The Government Cyber Action Plan, published in January 2026, sets out a radical shift in how the UK public sector manages cyber security and digital resilience. It moves away from fragmented, siloed defences toward a "Defend as One" model led by a new Government Cyber Unit within the Department for Science, Innovation and Technology (DSIT).

Read more …

Image of two CCTV cameras and text: ' CCTV Policy Update'

CCTV Policy update: retention

We've updated the CCTV policy to consider the requirements of retention, especially over the summer holiday.

There may be situations where at the start of a summer holiday a subject access request comes in for CCTV footage - but there are no resources available in school to stop the footage from being deleted under the regular retention schedule. 

Therefore, where organisations are unable to access and retrieve this footage over the holidays, we recommend extending the re

Read more …

A playful image showing the Elf on the Shelf character sitting inside a brightly lit server rack, surrounded by cables and blinking lights. The Elf is holding a tablet with a glowing, futuristic screen displaying data and security icons. The text overlay reads: "Check your cyber security before the holidays!" The logo for "Data Protection Education" is visible in the top left corner.

Shareable Snippet: Be Cyber Ready

We're sharing some small snippets over Christmas to share with staff.  Please feel free to share the link to this short news article or follow us over on our social media channels where we share additional help and advice - we'd love to see you there!

Read more …

A festive image showing the Elf on the Shelf character excitedly bursting out of a large black bag labeled "CONFIDENTIAL WASTE" in a hallway decorated for Christmas. Papers and documents are flying out of the bag and scattered across the floor, symbolizing a data breach or improper disposal. The top left corner features the logo for "Data Protection Education," and the text overlay asks: "Who has access to your confidential waste?"

Shareable Snippet: Confidential waste

We're sharing some small snippets over Christmas to share with staff.  Please feel free to share the link to this short news article or follow us over on our social media channels where we share additional help and advice - we'd love to see you there!

Read more …

 A promotional image for new digital standards in education.  The top half shows four primary school-age children sitting at a desk, looking down and focusing on work. The child closest to the camera on the right is smiling.  The bottom half has an orange and blue graphic overlay that reads: "New standard announced! MEETING DIGITAL STANDARDS IN SCHOOLS AND COLLEGES." In the bottom left corner is a circle image showing students working on laptops. The text "IT Support" is written in a yellow box below the circle. In the bottom right corner is a logo for the "DATA PROTECTION EDUCATION" initiative.

IT Support Standards for Schools and Colleges Guidance (DfE Digital Standards)

The government has announced an additional Digital Standard to help with planning, commissioning and reviewing their IT support services.  The services can be internal, external or a hybrid.  Effective IT support is essential for maintaining technology, planning improvements and mitigating risks like outages and cyber incidents, and sits alongside the other 11 standards.

Read more …

  1. Is your organisation at risk from Shadow AI?
  2. October 31. On the road to improving cyber resilience
  3. October 30. Cyber Support
  4. October 29. Admin Controls & Accounts
  5. October 28. Phishing: Don't Take the Bait!
  6. October 27. Passwords
  7. October 26. Physical Security of Digital Assets
  8. October 25. Server Security: Protecting Your Digital Core
  9. Subject Access Requests (SARs) - Half term
  10. October 24. Backups: Your Recovery Safety Net
  11. October 23. Filtering and Monitoring
  12. October 22. Hardware: Printers
  13. October 21. Hardware: Asset Management
  14. October 20. Hardware: Safe disposal
  15. October 19. Anti-virus/anti-malware
  16. October 18. Regular Updates: Patching Against Threats
  17. October 17. Access Control: Managing User Privileges
  18. October 16. Access Control: Securing Your Digital Gateways (Wi-Fi & Networks)
  19. October 15. Access Control: Securing Your Home Office (Working From Home)
  20. October 14. Access Control : (Multi-factor authentication)
  21. We've teamed up on a podcast with the Small Business Cyber Security Guy
  22. October 13. Cyber Security Awareness
  23. October 12. Training: Empowering your human firewall
  24. October 11. Policies and Procedures: Cyber Blueprint
  25. October 10. Understanding Your Cyber Posture
  26. Time's Ticking: Windows 10 support ends in October 2025!
  27. October 9. A Guide for Education Providers
  28. October 8. How Can Your Organisation Prevent Ransomware Attacks?
  29. October 7: Under Attack: The Reality of Ransomware
  30. October 6: Cyber Action Plan and A Roadmap to Resilience
  31. October 5: Cyber Responsibilities - We're All in This Together
  32. October 4: When a Cyber Attack Hits
  33. October 3: Data Security, the Core of Protection
  34. October 2: Privacy Protection & Safeguarding Personal Data
  35. October 1: Welcome to Cyber Security Awareness Month!
  36. Nursery Cyber attack
  37. The NCSC Cyber Assessment Framework
  38. Fraud awareness from the DfE
  39. Complaints vs. Data Rights: A Guide
  40. The Classroom's Dark Side: Cyber crime from the Classroom
  41. Data Breach: School sends out names and contact details in a spreadsheet.
  42. September 2025 Policy and Document Updates
  43. KCSIE 2025: Data Protection, AI, and Cyber Security
  44. New e-learning for 2025
  45. The Online SCR Data Breach: What You Need to Know
  46. Back to School Basics for Data Protection and Cyber Security Compliance
  47. The Latest Cyber Threat: The "Murky Panda"
  48. Building a Secure School: Using the ICO Accountability Framework to Meet DfE Digital Standards
  49. Why Physical and Data Security Must Go Hand-In-Hand
  50. Digital Safeguarding: DfE announces statutory DfE Digital Standards
  51. Safeguarding Smiles & Social Media!
  52. The Data Protection Lead/Champion Role
  53. Changes to the Academy Trust Handbook 2025
  54. Compliance Reporting from the Knowledge Bank
  55. School closes for two days after cyber incident
  56. Social Media Day 2025
  57. How Ofsted looks at AI during inspection and regulation
  58. Podcast Episode 3: Records Management and Retention
  59. Podcast Episode 1 - data protection training for school staff
  60. Holiday Cheer or Cyber Fear? : Essential Pre-holiday Checks
  61. Preschool Employment tribunal for the use of WhatsApp
  62. Social engineering + impersonation = Fraud ≡ cyber deception
  63. Data Breaches 2025 Report Highlights
  64. Not everyone needs access: The Key to Protecting Sensitive Data
  65. School cyber attack: Outwood Academy, Middlesbrough
  66. Alert: Schools receiving Microsoft File Sharing Phishing Emails
  67. School cyber attack: Framlingham College, Suffolk
  68. West Lothian Schools in Cyber Attack
  69. Getting caught in the Scattered Spider web
  70. A Wake-Up Call for Cyber Vigilance - Danger in the Threat Landscape for Everyone
  71. World Password Day
  72. National Honesty Day: Transparency
  73. FOI Request - BBC News
  74. Social Media and Marketing Guidelines and Training
  75. New Governor Resources
  76. Does stress lead to more data breaches?
  77. World Backup Day
  78. Are teachers using AI? 83% say its a time-saver
  79. DfE Digital Standards - narrowing the digital divide
  80. Arbor AI - On By Default
  81. DfE Guidance: Choosing a new MIS
  82. HCRG Care Group data breach
  83. Apple removes its highest level data security tool from UK customers
  84. The Importance of AI literacy and training staff
  85. How to verify visitors the right way
  86. Short Guide to AI Video
  87. Safer Internet Day, Cyber Security & Data Protection
  88. The Cyber Resilience Championship
  89. The Multiple Dimensions of Supplier Due Diligence
  90. School shares sensitive pupil information as part of an FOI response
  91. AI (Artificial Intelligence) Best Practice Area & Policy
  92. Blacon High School Cyber Attack
  93. WhatsApp and FOI's: ICO Warnings
  94. New AI Guidance from the DfE
  95. The role of Passkeys in Cyber Resilience and Cyber Security
  96. What the proposed Government legislative proposal around cyber crime means
  97. ICO report on AI tools in recruitment
  98. DfE update to record keeping and management
  99. Update to data sharing for school immunisation programmes
  100. Early Years Settings and Cyber Security
  101. SLT Digital Lead Profile
  102. Ransomware-Resistant Backups
  103. The role of governors in cyber security and data protection
  104. Navigating Privacy at the End of Term , Special Occasions and End of Year
  105. Effectively communicating during a cyber incident
  106. Contracts Register
  107. South East Technological University has experienced a cyber incident
  108. Safeguarding Identity in Microsoft 365: Protecting the UK Education Sector Against Cyber Threats
  109. DfE Digital Standards Autumn Update
  110. The importance of knowing how to access your CCTV footage!
  111. Cyber Attack on a Special School
  112. Stealing children's data
  113. What is dark data? (and why does it matter?)
  114. Ofqual highlights the value of cyber security training in schools
  115. Searching for data when you receive a Subject Access Request
  116. Fylde Coast Academy Trust Cyber Attack This Week
  117. Calling all IT leads in schools and mult academy trusts!
  118. Ransomware cyber attack on a school in Bromley
  119. Join Our Social Media Family!
  120. School hit by Cyber Attack
  121. Cyber Security Best Practice Area
  122. DfE Digital Standards for Schools and Colleges Tracker
  123. New Policies, Documents, Letters and Posters page
  124. Schools and Trusts Best Practice Area
  125. The DPE Retention Schedule
  126. Making the Rounds Update (now includes reporting)
  127. ESFA Cyber Essentials Requirement for Colleges from 2024/2025
  128. ICO Reprimands a School
  129. How does the recent global IT outage affect me?
  130. King's speech introduces new bills in relation to cyber security, smart data and digital information
  131. Out of date technology
  132. Data Retention and the Pupil File
  133. Have you assigned your SLT Digital Lead yet?
  134. What's a Cyber Incident and what should we do?
  135. Getting Started with AI (Artificial Intelligence)
  136. Cyber attack on a school during half term
  137. Free short cyber training for staff
  138. Update to the DfE Digital Cyber Security Standards for Schools and Colleges (May 2024)
  139. The rise of cyber attacks in schools are causing pupils to miss classes
  140. ICO: Learning from the mistakes of others report
  141. Children's mental health data leaked after a cyber attack
  142. Cyber attack on a Trust; the aftermath
  143. School Focus: The Vale Federation | Aylesbury
  144. DfE Dealing with Subject Access Requests (SARs) Guidance
  145. Update to the Guidance on Information Sharing from the DfE
  146. FOI Requests generated by Artificial Intelligence
  147. Social Media Best Practice Area
  148. Lettings Best Practice Area
  149. MFA Bombing - What is it?
  150. Protecting your Social Media Accounts
  151. Why we recommend using checklists
  152. Product Focus on Checklists : Initial Trust Plan
  153. Product Focus on Checklists : End of Term Checklist
  154. Product Focus on Checklists : Information and Cyber Security
  155. Product Focus on Checklists : Social Media
  156. Cyber Incident Review: The Benefits
  157. Product Focus on Checklists : Lettings
  158. Product Focus on Checklists : Record of Processing
  159. Milk Island: The secret location that allows children to view restricted content on Google Maps
  160. Why Data Should Stay Put: Benefits of Keeping Data in Its Original System
  161. Product Focus on Checklists : Data Retention and Destruction
  162. Product Focus on Checklists : Data Migration
  163. Product Focus on Checklists : Biometrics
  164. Product Focus on Checklists : Supplier Due Diligence
  165. Free Cyber help, advice and training with the Cyber Resilience Centres
  166. The Perils of Paper: The Printing Vulnerability
  167. Product Focus on Checklists : FOI
  168. Product Focus on Checklists : Governors and Data
  169. Product Focus on Checklists : DPIA
  170. Product Focus on Checklists : Site Moves
  171. Product Focus on Checklists : Data Breaches
  172. Product Focus on Checklists : Subject Access Requests
  173. Cyber attack on a University
  174. Product Focus on Checklists : Bring your own device
  175. Product Focus on Checklists : Working out of school/offsite
  176. Cyber Attack on a School
  177. Product Focus on Checklists : Redaction
  178. Major cyber-criminal gang Lockbit brought down by UK Law Enforcement
  179. Why Due Diligence is Important: Fake apps
  180. Product Focus on Checklists : CCTV
  181. Product Focus on Checklists : Clear desk
  182. Product Focus on Checklists : Commitment to compliance
  183. Product Focus on Checklists : Photos and video
  184. Product Focus on Checklists : Passwords
  185. Product Focus on Checklists : Information Classification
  186. Safer Internet Day 2024
  187. Kent Councils Data Breach
  188. Free cyber training for staff
  189. DfE Digital Standards Update
  190. The Mother of all Breaches
  191. ClassCharts Possible Data Breach
  192. Where is your data stored?
  193. IAPP looks at AI privacy risks
  194. If you suspect a financial scam .....
  195. Guardians of Privacy: 16. Social Media Checklist
  196. Guardians of Privacy: 15. Navigating Social Media in Educational Settings Summary
  197. Guardians of Privacy: 14. Social Media and Cyber Bullying
  198. Guardians of Privacy: 13. Social Media, Copyright and Intellectual Property
  199. Guardians of Privacy: 12. Social Media and Going Viral
  200. Guardians of Privacy: 11. Staff Social Media Accounts
  201. Guardians of Privacy: 10. Social Media and Cookies
  202. Guardians of Privacy: 9. Social Media and Morality
  203. New Resources for Schools from the ICO
  204. Guardians of Privacy: 8. Social Media Policies
  205. Guardians of Privacy: 7. Social Media Data Retention
  206. Guardians of Privacy: 6. Posting Safely
  207. Guardians of Privacy: 5. Social Media and Consent
  208. Guardians of Privacy: 4. Social Media Access Control
  209. Guardians of Privacy: 3. Social Media Channels
  210. Guardians of Privacy: 2. Law and Regulations
  211. Guardians of Privacy: 1. Social media, privacy and children
  212. Latest ICO Reprimand. Mr. S. Claus, Chief Executive Officer, North Pole Enterprises
  213. Phishing attacks targeting schools - alert from City of London Police
  214. The ICO reprimands a Multi Academy Trust
  215. Guidance for the use of school email and applying email retention in schools
  216. CISA and UK NCSC Announce Joint Guidelines for Secure AI System Development
  217. Data Protection Tips for Early Years Settings
  218. Children's Privacy around the world is a puzzle
  219. Trust Initial Plan Checklist Update
  220. Update on Advisory for Rhysida Ransomware
  221. Records Management Best Practice Update
  222. The Crime in a Cyber Attack and a Data Breach
  223. What do I need to redact?
  224. NCSC Annual Review is published for 2023
  225. Learning from Data Breaches
  226. Windows 11 security ineffective against attacks on old devices
  227. Trust Initial Plan for Data Protection Compliance (for Multi Academy Trusts)
  228. International Counter Ransomware Initiative 2023 Joint Statement
  229. Google for Education Resources: Helping IT Admins meet DfE digital and technology standards
  230. Resistant Cloud Backups
  231. Top Ten Cyber Security Misconfigurations
  232. Lettings Best Practice and Guidance
  233. ICO Reprimand: company suffered a ransomware attack
  234. The UK Online Safety Bill becomes an Act (Law)
  235. Considerations when migrating to a new MIS
  236. The importance of software updates (PaperCut vulnerability and Rhysida ransomware)
  237. Public bodies and sensitive data
  238. Adding offline bulk training using the Certificates function
  239. Ransomware, extortion and the cyber crime ecosystem
  240. Get a DPE Badge for your website!
  241. ICO: 10 Step guide to sharing information to safeguard children
  242. Cyber Resource: The Cyber Resilience Centre Group
  243. Email and Security: ICO recent guidance
  244. Help after a Cyber Attack/Incident
  245. Social Media Policy
  246. Data Protection and Cyber Security (Inset Day) Training Ideas
  247. Changes to Microsoft Free Licensing for Schools
  248. What to do in the event of a Cyber Attack
  249. Cyber Crime: AI Generated Phishing Attacks
  250. Handling Freedom of Information Requests the right way
  251. Cyber Attack: Exam Boards
  252. VICE SOCIETY - Ransomware attacks on schools
  253. Using Tags if you are a group of organisations in the DPE Knowledge Bank
  254. Where's Harry the Hacker?
  255. Be Cyber Aware: USB Sticks
  256. Cyber Insurance in the Public Sector
  257. Types of Cyber Attacks: DDos Attack (Microsoft DDoS Attack in June)
  258. Cyber Attack: Leytonstone School
  259. The ICO Reprimands a school
  260. Be Cyber Aware: Firewalls
  261. Be Cyber Aware: Cyber attacks and transparency. A no blame culture
  262. Cyber Attack: Dorchester School
  263. Knowledge Bank Role Types: Admin, Staff and Trustee
  264. Types of Cyber Attacks: Password Attacks
  265. Be Cyber Aware: Why regular software updates are important
  266. Cyber Attack: Wiltshire School
  267. Keeping your IT systems safe and secure
  268. Types of Cyber Attacks: DDoS Attacks
  269. Types of Cyber Attacks: Phishing
  270. Types of Cyber Attacks: The Insider Threat
  271. Why your data is profitable to cyber criminals
  272. Using WhatsApp in Schools
  273. The Changes to Data Protection in the UK
  274. Knowledge Bank Updates
  275. Types of malware and how they are linked to data protection
  276. Striking Data Breach
  277. IPR Protection Email Scam
  278. Windows Server 2012 & 2012 R2 Retirement
  279. How to contact us for support, subject access requests, data breaches and FOI's
  280. YouTube breached child protection laws
  281. How a school fought back after a cyberattack
  282. Types of Cyber Attacks - Credential Stuffing
  283. January Cyber update - How Can Schools Help Prevent Cyber Attacks?
  284. Assigning courses to staff using to-dos
  285. How the Record of Processing Can Help You
  286. Information Security Basics: What are VPN's?
  287. What does a Data Protection Officer Do?
  288. Are you ready for a Data Breach?
  289. Carrying out Supplier Due Diligence
  290. How Long Should You Keep Personal Data For?
  291. The Education sector now at highest risk of cyber attacks
  292. How to Assess your Data Security
  293. Schools Blocked from Using Facial Recognition Systems
  294. The Children's Code
  295. B&H FoI: Racist/religious incidents/bullying
  296. Cyber Attacks
  297. Protocol for Setting Up and Delivery of Online Teaching and Learning
  298. Class Dojo International Data Sharing
  299. Model Publication Scheme: Amendments, Improvements and Updates
  300. Child friendly privacy notices
  301. Transparency
  302. Secure file transfer of files using Royal Mail
  303. Emergency contacts and consent
  304. Key elements of a successful DPIA
  305. FOI Publication Schemes
  306. SHARE: Avoid disinformation online
  307. Best Practice for Managing Photos and Video
  308. New Drip Feeds: Recognise and Respond to Subject Access Request
  309. When to contact the Data Protection Officer?
  310. National child measurement programme
  311. Compliance Manager released
  312. Headteacher fined for breach of data protection legislation
  313. Emails – good practice and minimising the risk of a data breach

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