A security camera representing CCTV compliance, UK GDPR, and data protection legal obligations.

Under surveillance: Why your organisation's CCTV might not be compliant

Following the popularity of our recent CCTV webinar, we've published some pointers for headteachers, governance professionals, head of operations and estates managers about CCTV compliance.

We discuss the legal obligations and common pitfalls of CCTV surveillance under the UK GDPR and Data Protection law.

Legal Foundations for Organisations

To operate CCTV lawfully, organisations must move beyond just installing camera.

Lawful basis - every camera must have a lawful

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DfE Digital Standards guidance for Wi-Fi networks, highlighting new Wi-Fi 7 and Wi

Wireless Network Standards for Schools & Colleges: What's New?

The DfE Wireless Networks is part of the DfE Digital Standards guidance and has recently been updated to include references to Wi-Fi7. You must check with this standard before you plan any Wi-Fi upgrades!

What's New?

There is a now clear guidance that specifies that any new wireless solution or upgrade must, at a minimum, meet the Wi-Fi 8 standard.

What is Wi-Fi 7?

Wi-Fi 7 provides significantly higher throughput and lower latency. In a classroom where 30 students might si

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Volunteer acceptable use policy ensuring responsible use of school technology and protection of student data.

Volunteer Acceptable Use Policy & Agreement

We're pleased to share our Acceptable Use Policy & Agreement for volunteers in response to our customer's requests.

This policy ensures the volunteers in your organisation use school technology responsibly and protect the personal data of pupils and staff. 

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Close-up of neatly stacked paper documents and files in an archive, representing secure record keeping.

How should schools manage paper archives?

A paper archive is a physical collection of documents, records and contracts stored in their original hard-copy form.  This article discusses best practice guidance for keeping records, safe, secure and accessible - an archive is much more than just a 'storage unit'.

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Redaction guide for PEX panels, illustrating how schools manage sensitive information for permanent exclusion

Navigating the Redaction Divide: SAR or PEX?

Schools are increasingly required to manage sensitive information in ways that balance transparency, fairness, and data protection. One area that frequently creates confusion is the difference between redaction undertaken for a Subject Access Request (SAR) and redaction applied when preparing documentation for a Permanent Exclusion (PEX) Review Panel. The Redaction Guide for PEX Panels has been introduced to address this issue and provide clear, practical guidance for staff.

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Visual guide to different request types, including Subject Access Requests (SARs) under UK GDPR.

What type of request have you received? SAR? Educational Record? Or FOI?

We know the jargon can be confusing. As can the timelines for responding to the various requests that you receive. Whether it’s an email from a disgruntled parent or a letter from a solicitor, the clock starts ticking the moment it hits your inbox. But before you start pulling files, you must answer one critical question: What exactly are you looking at?

Read more …

Leavers' memorabilia display with custom hoodies, yearbooks, and other personalized keepsake items

Leavers' Memorabilia

We're already seeing the leavers' hoodies when we're visiting schools and our help desk has received tickets asking about year book administration, so here's some best practice about 'Leaver's Memorabilia'.

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Students and teachers sharing World Book Day photos, reminding schools about data protection best practices.

Sharing photos on World Book Day: Privacy considerations

📸✅ It's World Book Day on the 5th March when most schools will be celebrating reading and capturing photos of staff and students in their costumes.   Given this is one of many significant photographic events in the calendar, we thought it was a good opportunity to remind everyone of photo and video best practice so there are no data protection slip ups.

Read more …

Supplier due diligence process for secure third-party data processing, contracts, and risk management.

Supplier Due Diligence Step by Step: Are you sharing personal data with a third party organisation?

Sharing personal data with a third-party organisation?

Supplier due diligence is about the contracts between controllers and processors.  As a controller you determine the purpose and means of the processing (Article 4 (7)) and are responsible for ensuring processors  (i.e. suppliers and third-parties) have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk for any data processed. 

Read more …

Visual representation of digital filtering and monitoring systems crucial for online safety in schools, adhering to KC

The DSL’s Guide to Filtering and Monitoring

The Keeping Children Safe in Education (KCSIE) 2025 document obliges schools and colleges in England to “ensure appropriate filters and appropriate monitoring systems are in place and regularly review their effectiveness”. This responsibility is now a standard, no just a technical tick box, but a core leadership and safeguarding function.

Read more …

Recording and Transcription Policy Template. Manage meeting recordings and transcriptions securely.

Introducing our new Recording and Transcription Policy

In a world of hybrid work and virtual meetings, the ability to record and transcribe discussions has become an essential tool for productivity.  However, with this convenience comes a responsibility to protect privacy, maintain security and consider your lawful basis for recording/transcribing.  To provide clear guidance we are introducing our new Recording and Transcription Policy Template.

Read more …

Parents and students secretly recording a staff conversation. Covert recording in schools.

Parents and students covertly recording conversations

We've had a few questions recently about parents and students recording conversations with members of staff, both covertly or overtly without seeking permission. This article only covers recordings made by external individuals, not organisations or individuals acting on behalf of an organisation.

Read more …

AI Due Diligence: DfE Standard announced. Generative AI safety standards in education.

New DfE AI Standards

The DfE previously issued training and guidance about the use of AI in Education - this has now changed to standards.  Standards define minimum requirements that must be met, whereas a guideline offers recommended best practice or advice. The standards outline the safety standards that generative AI products and systems should meet to be used in educational settings.

Read more …

  1. Is your IT Support Provider Compliant?
  2. The Government Cyber Action Plan
  3. School Cyber Attack: Higham Lane School Hit by Major Cyber Attack: Campus Remains Closed
  4. Shareable Snippet: Office Security Best Practices for the Holidays
  5. CCTV Policy update: retention
  6. Shareable Snippet: Be Cyber Ready
  7. Shareable Snippet: Confidential waste
  8. What does the technology in schools survey tell us?
  9. Four London councils hit by cyber attacks - Hackney, Westminster, Kensington & Chelsea, and Hammersmith & Fulham
  10. IT Support Standards for Schools and Colleges Guidance (DfE Digital Standards)
  11. Sharing information to safeguard children and young people in the education sector in the UK
  12. Is your organisation at risk from Shadow AI?
  13. October 31. On the road to improving cyber resilience
  14. October 30. Cyber Support
  15. October 29. Admin Controls & Accounts
  16. October 28. Phishing: Don't Take the Bait!
  17. October 27. Passwords
  18. October 26. Physical Security of Digital Assets
  19. October 25. Server Security: Protecting Your Digital Core
  20. October 24. Backups: Your Recovery Safety Net
  21. October 23. Filtering and Monitoring
  22. October 22. Hardware: Printers
  23. October 21. Hardware: Asset Management
  24. October 20. Hardware: Safe disposal
  25. October 19. Anti-virus/anti-malware
  26. October 18. Regular Updates: Patching Against Threats
  27. October 17. Access Control: Managing User Privileges
  28. October 16. Access Control: Securing Your Digital Gateways (Wi-Fi & Networks)
  29. October 15. Access Control: Securing Your Home Office (Working From Home)
  30. October 14. Access Control : (Multi-factor authentication)
  31. We've teamed up on a podcast with the Small Business Cyber Security Guy
  32. October 13. Cyber Security Awareness
  33. October 12. Training: Empowering your human firewall
  34. October 11. Policies and Procedures: Cyber Blueprint
  35. October 10. Understanding Your Cyber Posture
  36. Time's Ticking: Windows 10 support ends in October 2025!
  37. October 9. A Guide for Education Providers
  38. October 8. How Can Your Organisation Prevent Ransomware Attacks?
  39. October 7: Under Attack: The Reality of Ransomware
  40. October 6: Cyber Action Plan and A Roadmap to Resilience
  41. October 5: Cyber Responsibilities - We're All in This Together
  42. October 4: When a Cyber Attack Hits
  43. October 3: Data Security, the Core of Protection
  44. October 2: Privacy Protection & Safeguarding Personal Data
  45. October 1: Welcome to Cyber Security Awareness Month!
  46. Nursery Cyber attack
  47. The NCSC Cyber Assessment Framework
  48. Fraud awareness from the DfE
  49. Complaints vs. Data Rights: A Guide
  50. The Classroom's Dark Side: Cyber crime from the Classroom
  51. Data Breach: School sends out names and contact details in a spreadsheet.
  52. September 2025 Policy and Document Updates
  53. KCSIE 2025: Data Protection, AI, and Cyber Security
  54. New e-learning for 2025
  55. The Online SCR Data Breach: What You Need to Know
  56. Back to School Basics for Data Protection and Cyber Security Compliance
  57. The Latest Cyber Threat: The "Murky Panda"
  58. Building a Secure School: Using the ICO Accountability Framework to Meet DfE Digital Standards
  59. Why Physical and Data Security Must Go Hand-In-Hand
  60. Digital Safeguarding: DfE announces statutory DfE Digital Standards
  61. Safeguarding Smiles & Social Media!
  62. The Data Protection Lead/Champion Role
  63. Changes to the Academy Trust Handbook 2025
  64. Compliance Reporting from the Knowledge Bank
  65. School closes for two days after cyber incident
  66. Social Media Day 2025
  67. How Ofsted looks at AI during inspection and regulation
  68. Podcast Episode 3: Records Management and Retention
  69. Podcast Episode 1 - data protection training for school staff
  70. Preschool Employment tribunal for the use of WhatsApp
  71. Social engineering + impersonation = Fraud ≡ cyber deception
  72. Data Breaches 2025 Report Highlights
  73. Not everyone needs access: The Key to Protecting Sensitive Data
  74. School cyber attack: Outwood Academy, Middlesbrough
  75. Alert: Schools receiving Microsoft File Sharing Phishing Emails
  76. School cyber attack: Framlingham College, Suffolk
  77. West Lothian Schools in Cyber Attack
  78. Getting caught in the Scattered Spider web
  79. A Wake-Up Call for Cyber Vigilance - Danger in the Threat Landscape for Everyone
  80. World Password Day
  81. National Honesty Day: Transparency
  82. FOI Request - BBC News
  83. Social Media and Marketing Guidelines and Training
  84. New Governor Resources
  85. Does stress lead to more data breaches?
  86. Are teachers using AI? 83% say its a time-saver
  87. DfE Digital Standards - narrowing the digital divide
  88. Arbor AI - On By Default
  89. DfE Guidance: Choosing a new MIS
  90. HCRG Care Group data breach
  91. Apple removes its highest level data security tool from UK customers
  92. The Importance of AI literacy and training staff
  93. How to verify visitors the right way
  94. Short Guide to AI Video
  95. Safer Internet Day, Cyber Security & Data Protection
  96. The Cyber Resilience Championship
  97. The Multiple Dimensions of Supplier Due Diligence
  98. School shares sensitive pupil information as part of an FOI response
  99. AI (Artificial Intelligence) Best Practice Area & Policy
  100. Blacon High School Cyber Attack
  101. WhatsApp and FOI's: ICO Warnings
  102. New AI Guidance from the DfE
  103. The role of Passkeys in Cyber Resilience and Cyber Security
  104. What the proposed Government legislative proposal around cyber crime means
  105. ICO report on AI tools in recruitment
  106. DfE update to record keeping and management
  107. Update to data sharing for school immunisation programmes
  108. Early Years Settings and Cyber Security
  109. SLT Digital Lead Profile
  110. The role of governors in cyber security and data protection
  111. Navigating Privacy at the End of Term , Special Occasions and End of Year
  112. Effectively communicating during a cyber incident
  113. Contracts Register
  114. South East Technological University has experienced a cyber incident
  115. Safeguarding Identity in Microsoft 365: Protecting the UK Education Sector Against Cyber Threats
  116. DfE Digital Standards Autumn Update
  117. The importance of knowing how to access your CCTV footage!
  118. Cyber Attack on a Special School
  119. Stealing children's data
  120. What is dark data? (and why does it matter?)
  121. Ofqual highlights the value of cyber security training in schools
  122. Searching for data when you receive a Subject Access Request
  123. Fylde Coast Academy Trust Cyber Attack This Week
  124. Calling all IT leads in schools and mult academy trusts!
  125. Ransomware cyber attack on a school in Bromley
  126. Join Our Social Media Family!
  127. School hit by Cyber Attack
  128. Cyber Security Best Practice Area
  129. DfE Digital Standards for Schools and Colleges Tracker
  130. New Policies, Documents, Letters and Posters page
  131. Schools and Trusts Best Practice Area
  132. The DPE Retention Schedule
  133. Making the Rounds Update (now includes reporting)
  134. ESFA Cyber Essentials Requirement for Colleges from 2024/2025
  135. ICO Reprimands a School
  136. How does the recent global IT outage affect me?
  137. King's speech introduces new bills in relation to cyber security, smart data and digital information
  138. Out of date technology
  139. Data Retention and the Pupil File
  140. Have you assigned your SLT Digital Lead yet?
  141. What's a Cyber Incident and what should we do?
  142. Getting Started with AI (Artificial Intelligence)
  143. Cyber attack on a school during half term
  144. Free short cyber training for staff
  145. The rise of cyber attacks in schools are causing pupils to miss classes
  146. ICO: Learning from the mistakes of others report
  147. Children's mental health data leaked after a cyber attack
  148. Cyber attack on a Trust; the aftermath
  149. School Focus: The Vale Federation | Aylesbury
  150. DfE Dealing with Subject Access Requests (SARs) Guidance
  151. Update to the Guidance on Information Sharing from the DfE
  152. FOI Requests generated by Artificial Intelligence
  153. Social Media Best Practice Area
  154. Lettings Best Practice Area
  155. MFA Bombing - What is it?
  156. Protecting your Social Media Accounts
  157. Product Focus on Checklists : Initial Trust Plan
  158. Product Focus on Checklists : End of Term Checklist
  159. Product Focus on Checklists : Information and Cyber Security
  160. Product Focus on Checklists : Social Media
  161. Cyber Incident Review: The Benefits
  162. Product Focus on Checklists : Lettings
  163. Product Focus on Checklists : Record of Processing
  164. Milk Island: The secret location that allows children to view restricted content on Google Maps
  165. Why Data Should Stay Put: Benefits of Keeping Data in Its Original System
  166. Product Focus on Checklists : Data Retention and Destruction
  167. Product Focus on Checklists : Data Migration
  168. Product Focus on Checklists : Biometrics
  169. Product Focus on Checklists : Supplier Due Diligence
  170. Free Cyber help, advice and training with the Cyber Resilience Centres
  171. The Perils of Paper: The Printing Vulnerability
  172. Product Focus on Checklists : FOI
  173. Product Focus on Checklists : Governors and Data
  174. Product Focus on Checklists : DPIA
  175. Product Focus on Checklists : Site Moves
  176. Product Focus on Checklists : Data Breaches
  177. Product Focus on Checklists : Subject Access Requests
  178. Cyber attack on a University
  179. Product Focus on Checklists : Bring your own device
  180. Product Focus on Checklists : Working out of school/offsite
  181. Cyber Attack on a School
  182. Product Focus on Checklists : Redaction
  183. Major cyber-criminal gang Lockbit brought down by UK Law Enforcement
  184. Why Due Diligence is Important: Fake apps
  185. Product Focus on Checklists : CCTV
  186. Product Focus on Checklists : Clear desk
  187. Product Focus on Checklists : Commitment to compliance
  188. Product Focus on Checklists : Photos and video
  189. Product Focus on Checklists : Passwords
  190. Product Focus on Checklists : Information Classification
  191. Safer Internet Day 2024
  192. Kent Councils Data Breach
  193. Free cyber training for staff
  194. DfE Digital Standards Update
  195. The Mother of all Breaches
  196. ClassCharts Possible Data Breach
  197. Where is your data stored?
  198. IAPP looks at AI privacy risks
  199. If you suspect a financial scam .....
  200. Guardians of Privacy: 16. Social Media Checklist
  201. Guardians of Privacy: 15. Navigating Social Media in Educational Settings Summary
  202. Guardians of Privacy: 14. Social Media and Cyber Bullying
  203. Guardians of Privacy: 13. Social Media, Copyright and Intellectual Property
  204. Guardians of Privacy: 12. Social Media and Going Viral
  205. Guardians of Privacy: 11. Staff Social Media Accounts
  206. Guardians of Privacy: 10. Social Media and Cookies
  207. Guardians of Privacy: 9. Social Media and Morality
  208. New Resources for Schools from the ICO
  209. Guardians of Privacy: 8. Social Media Policies
  210. Guardians of Privacy: 7. Social Media Data Retention
  211. Guardians of Privacy: 6. Posting Safely
  212. Guardians of Privacy: 5. Social Media and Consent
  213. Guardians of Privacy: 4. Social Media Access Control
  214. Guardians of Privacy: 3. Social Media Channels
  215. Guardians of Privacy: 2. Law and Regulations
  216. Guardians of Privacy: 1. Social media, privacy and children
  217. Latest ICO Reprimand. Mr. S. Claus, Chief Executive Officer, North Pole Enterprises
  218. Phishing attacks targeting schools - alert from City of London Police
  219. The ICO reprimands a Multi Academy Trust
  220. Guidance for the use of school email and applying email retention in schools
  221. CISA and UK NCSC Announce Joint Guidelines for Secure AI System Development
  222. Data Protection Tips for Early Years Settings
  223. Children's Privacy around the world is a puzzle
  224. Trust Initial Plan Checklist Update
  225. Update on Advisory for Rhysida Ransomware
  226. Records Management Best Practice Update
  227. The Crime in a Cyber Attack and a Data Breach
  228. What do I need to redact?
  229. NCSC Annual Review is published for 2023
  230. Learning from Data Breaches
  231. Windows 11 security ineffective against attacks on old devices
  232. Trust Initial Plan for Data Protection Compliance (for Multi Academy Trusts)
  233. International Counter Ransomware Initiative 2023 Joint Statement
  234. Google for Education Resources: Helping IT Admins meet DfE digital and technology standards
  235. Top Ten Cyber Security Misconfigurations
  236. Lettings Best Practice and Guidance
  237. ICO Reprimand: company suffered a ransomware attack
  238. The UK Online Safety Bill becomes an Act (Law)
  239. Considerations when migrating to a new MIS
  240. The importance of software updates (PaperCut vulnerability and Rhysida ransomware)
  241. Public bodies and sensitive data
  242. Adding offline bulk training using the Certificates function
  243. Ransomware, extortion and the cyber crime ecosystem
  244. Get a DPE Badge for your website!
  245. ICO: 10 Step guide to sharing information to safeguard children
  246. Cyber Resource: The Cyber Resilience Centre Group
  247. Email and Security: ICO recent guidance
  248. Help after a Cyber Attack/Incident
  249. Social Media Policy
  250. Data Protection and Cyber Security (Inset Day) Training Ideas
  251. Changes to Microsoft Free Licensing for Schools
  252. What to do in the event of a Cyber Attack
  253. Cyber Crime: AI Generated Phishing Attacks
  254. Handling Freedom of Information Requests the right way
  255. Cyber Attack: Exam Boards
  256. VICE SOCIETY - Ransomware attacks on schools
  257. Using Tags if you are a group of organisations in the DPE Knowledge Bank
  258. Where's Harry the Hacker?
  259. Be Cyber Aware: USB Sticks
  260. Cyber Insurance in the Public Sector
  261. Types of Cyber Attacks: DDos Attack (Microsoft DDoS Attack in June)
  262. Cyber Attack: Leytonstone School
  263. The ICO Reprimands a school
  264. Be Cyber Aware: Firewalls
  265. Be Cyber Aware: Cyber attacks and transparency. A no blame culture
  266. Cyber Attack: Dorchester School
  267. Knowledge Bank Role Types: Admin, Staff and Trustee
  268. Types of Cyber Attacks: Password Attacks
  269. Be Cyber Aware: Why regular software updates are important
  270. Cyber Attack: Wiltshire School
  271. Keeping your IT systems safe and secure
  272. Types of Cyber Attacks: DDoS Attacks
  273. Types of Cyber Attacks: Phishing
  274. Types of Cyber Attacks: The Insider Threat
  275. Why your data is profitable to cyber criminals
  276. Using WhatsApp in Schools
  277. The Changes to Data Protection in the UK
  278. Knowledge Bank Updates
  279. Types of malware and how they are linked to data protection
  280. Striking Data Breach
  281. IPR Protection Email Scam
  282. Windows Server 2012 & 2012 R2 Retirement
  283. How to contact us for support, subject access requests, data breaches and FOI's
  284. YouTube breached child protection laws
  285. How a school fought back after a cyberattack
  286. Types of Cyber Attacks - Credential Stuffing
  287. January Cyber update - How Can Schools Help Prevent Cyber Attacks?
  288. Assigning courses to staff using to-dos
  289. How the Record of Processing Can Help You
  290. Information Security Basics: What are VPN's?
  291. What does a Data Protection Officer Do?
  292. Are you ready for a Data Breach?
  293. Carrying out Supplier Due Diligence
  294. How Long Should You Keep Personal Data For?
  295. The Education sector now at highest risk of cyber attacks
  296. How to Assess your Data Security
  297. Schools Blocked from Using Facial Recognition Systems
  298. The Children's Code
  299. B&H FoI: Racist/religious incidents/bullying
  300. Cyber Attacks
  301. Protocol for Setting Up and Delivery of Online Teaching and Learning
  302. Class Dojo International Data Sharing
  303. Model Publication Scheme: Amendments, Improvements and Updates
  304. Child friendly privacy notices
  305. Transparency
  306. Secure file transfer of files using Royal Mail
  307. Emergency contacts and consent
  308. Key elements of a successful DPIA
  309. FOI Publication Schemes
  310. SHARE: Avoid disinformation online
  311. Best Practice for Managing Photos and Video
  312. New Drip Feeds: Recognise and Respond to Subject Access Request
  313. When to contact the Data Protection Officer?
  314. National child measurement programme
  315. Compliance Manager released
  316. Headteacher fined for breach of data protection legislation
  317. Emails – good practice and minimising the risk of a data breach

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