Volunteer acceptable use policy ensuring responsible use of school technology and protection of student data.

Volunteer Acceptable Use Policy & Agreement

We're pleased to share our Acceptable Use Policy & Agreement for volunteers in response to our customer's requests.

This policy ensures the volunteers in your organisation use school technology responsibly and protect the personal data of pupils and staff. 

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Close-up of neatly stacked paper documents and files in an archive, representing secure record keeping.

How should schools manage paper archives?

A paper archive is a physical collection of documents, records and contracts stored in their original hard-copy form.  This article discusses best practice guidance for keeping records, safe, secure and accessible - an archive is much more than just a 'storage unit'.

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Redaction guide for PEX panels, illustrating how schools manage sensitive information for permanent exclusion

Navigating the Redaction Divide: SAR or PEX?

Schools are increasingly required to manage sensitive information in ways that balance transparency, fairness, and data protection. One area that frequently creates confusion is the difference between redaction undertaken for a Subject Access Request (SAR) and redaction applied when preparing documentation for a Permanent Exclusion (PEX) Review Panel. The Redaction Guide for PEX Panels has been introduced to address this issue and provide clear, practical guidance for staff.

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Visual guide to different request types, including Subject Access Requests (SARs) under UK GDPR.

What type of request have you received? SAR? Educational Record? Or FOI?

We know the jargon can be confusing. As can the timelines for responding to the various requests that you receive. Whether it’s an email from a disgruntled parent or a letter from a solicitor, the clock starts ticking the moment it hits your inbox. But before you start pulling files, you must answer one critical question: What exactly are you looking at?

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Leavers' memorabilia display with custom hoodies, yearbooks, and other personalized keepsake items

Leavers' Memorabilia

We're already seeing the leavers' hoodies when we're visiting schools and our help desk has received tickets asking about year book administration, so here's some best practice about 'Leaver's Memorabilia'.

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Students and teachers sharing World Book Day photos, reminding schools about data protection best practices.

Sharing photos on World Book Day: Privacy considerations

📸✅ It's World Book Day on the 5th March when most schools will be celebrating reading and capturing photos of staff and students in their costumes.   Given this is one of many significant photographic events in the calendar, we thought it was a good opportunity to remind everyone of photo and video best practice so there are no data protection slip ups.

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Supplier due diligence process for secure third-party data processing, contracts, and risk management.

Supplier Due Diligence Step by Step: Are you sharing personal data with a third party organisation?

Sharing personal data with a third-party organisation?

Supplier due diligence is about the contracts between controllers and processors.  As a controller you determine the purpose and means of the processing (Article 4 (7)) and are responsible for ensuring processors  (i.e. suppliers and third-parties) have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk for any data processed. 

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Securing your school: A clear desk and screen policy image for data protection in classrooms.

Time to kick-start your Clear Desk and Screen policy?

One of the simplest ways to reduce the risk of a data breach on your organisation's premises is to establish a Clear Desk and Screen Policy. Beyond just tidy classrooms and offices, this initiative protects sensitive student data and staff privacy.

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Illustrates the danger of a data dump, highlighting risks of oversharing sensitive healthcare information

The Danger of the 'Data Dump': Why more information isn't always better!

A recent ICO reprimand for the Staines Health Group, shows the importance of how special category deserves specific protection. This article highlights the risks associated with 'data dumping' when organisations overshare sensitive information excessively - when the sharing of sensitive safeguarding becomes the safeguarding issue.

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Recording and Transcription Policy Template. Manage meeting recordings and transcriptions securely.

Introducing our new Recording and Transcription Policy

In a world of hybrid work and virtual meetings, the ability to record and transcribe discussions has become an essential tool for productivity.  However, with this convenience comes a responsibility to protect privacy, maintain security and consider your lawful basis for recording/transcribing.  To provide clear guidance we are introducing our new Recording and Transcription Policy Template.

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Parents and students secretly recording a staff conversation. Covert recording in schools.

Parents and students covertly recording conversations

We've had a few questions recently about parents and students recording conversations with members of staff, both covertly or overtly without seeking permission. This article only covers recordings made by external individuals, not organisations or individuals acting on behalf of an organisation.

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AI Due Diligence: DfE Standard announced. Generative AI safety standards in education.

New DfE AI Standards

The DfE previously issued training and guidance about the use of AI in Education - this has now changed to standards.  Standards define minimum requirements that must be met, whereas a guideline offers recommended best practice or advice. The standards outline the safety standards that generative AI products and systems should meet to be used in educational settings.

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Know your IT Support Provider graphic. IT Support Due Diligence Directory for schools and colleges.

Is your IT Support Provider Compliant?

Finding the right IT partner and support provider is a big decision.  Due diligence for IT Support isn't just about who can 'fix computers', it's about ensuring standards are followed and they work with you to meet your organisation's strategy. Data Protection Education has a DfE IT Support Tracker and Supplier Due Diligence Directory to provide support and guidance as well as tracking your progress.

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The Government Cyber Action Plan 2026 document. UK public sector cyber security strategy.

The Government Cyber Action Plan

The Government Cyber Action Plan, published in January 2026, sets out a radical shift in how the UK public sector manages cyber security and digital resilience. It moves away from fragmented, siloed defences toward a "Defend as One" model led by a new Government Cyber Unit within the Department for Science, Innovation and Technology (DSIT).

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Higham Lane School cyber attack in Nuneaton keeps 1500 students home. School's digital systems are down.

School Cyber Attack: Higham Lane School Hit by Major Cyber Attack: Campus Remains Closed

NUNEATON, January 7, 2026 — Higham Lane School in Nuneaton has been forced to remain closed this week following a "significant" cyber attack that has crippled its entire digital infrastructure. The incident, which was discovered over the weekend just as students were set to return from the Christmas break, has left approximately 1,500 pupils unable to attend classes.

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Image of two CCTV cameras and text: ' CCTV Policy Update'

CCTV Policy update: retention

We've updated the CCTV policy to consider the requirements of retention, especially over the summer holiday.

There may be situations where at the start of a summer holiday a subject access request comes in for CCTV footage - but there are no resources available in school to stop the footage from being deleted under the regular retention schedule. 

Therefore, where organisations are unable to access and retrieve this footage over the holidays, we recommend extending the re

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  1. Shareable Snippet: Be Cyber Ready
  2. Shareable Snippet: Confidential waste
  3. What does the technology in schools survey tell us?
  4. Four London councils hit by cyber attacks - Hackney, Westminster, Kensington & Chelsea, and Hammersmith & Fulham
  5. IT Support Standards for Schools and Colleges Guidance (DfE Digital Standards)
  6. Sharing information to safeguard children and young people in the education sector in the UK
  7. Is your organisation at risk from Shadow AI?
  8. October 31. On the road to improving cyber resilience
  9. October 30. Cyber Support
  10. October 29. Admin Controls & Accounts
  11. October 28. Phishing: Don't Take the Bait!
  12. October 27. Passwords
  13. October 26. Physical Security of Digital Assets
  14. October 25. Server Security: Protecting Your Digital Core
  15. October 24. Backups: Your Recovery Safety Net
  16. October 23. Filtering and Monitoring
  17. October 22. Hardware: Printers
  18. October 21. Hardware: Asset Management
  19. October 20. Hardware: Safe disposal
  20. October 19. Anti-virus/anti-malware
  21. October 18. Regular Updates: Patching Against Threats
  22. October 17. Access Control: Managing User Privileges
  23. October 16. Access Control: Securing Your Digital Gateways (Wi-Fi & Networks)
  24. October 15. Access Control: Securing Your Home Office (Working From Home)
  25. October 14. Access Control : (Multi-factor authentication)
  26. We've teamed up on a podcast with the Small Business Cyber Security Guy
  27. October 13. Cyber Security Awareness
  28. October 12. Training: Empowering your human firewall
  29. October 11. Policies and Procedures: Cyber Blueprint
  30. October 10. Understanding Your Cyber Posture
  31. Time's Ticking: Windows 10 support ends in October 2025!
  32. October 9. A Guide for Education Providers
  33. October 8. How Can Your Organisation Prevent Ransomware Attacks?
  34. October 7: Under Attack: The Reality of Ransomware
  35. October 6: Cyber Action Plan and A Roadmap to Resilience
  36. October 5: Cyber Responsibilities - We're All in This Together
  37. October 4: When a Cyber Attack Hits
  38. October 3: Data Security, the Core of Protection
  39. October 2: Privacy Protection & Safeguarding Personal Data
  40. October 1: Welcome to Cyber Security Awareness Month!
  41. Nursery Cyber attack
  42. The NCSC Cyber Assessment Framework
  43. Fraud awareness from the DfE
  44. Complaints vs. Data Rights: A Guide
  45. The Classroom's Dark Side: Cyber crime from the Classroom
  46. Data Breach: School sends out names and contact details in a spreadsheet.
  47. September 2025 Policy and Document Updates
  48. KCSIE 2025: Data Protection, AI, and Cyber Security
  49. New e-learning for 2025
  50. The Online SCR Data Breach: What You Need to Know
  51. Back to School Basics for Data Protection and Cyber Security Compliance
  52. The Latest Cyber Threat: The "Murky Panda"
  53. Building a Secure School: Using the ICO Accountability Framework to Meet DfE Digital Standards
  54. Why Physical and Data Security Must Go Hand-In-Hand
  55. Digital Safeguarding: DfE announces statutory DfE Digital Standards
  56. The Data Protection Lead/Champion Role
  57. Changes to the Academy Trust Handbook 2025
  58. Compliance Reporting from the Knowledge Bank
  59. School closes for two days after cyber incident
  60. Social Media Day 2025
  61. How Ofsted looks at AI during inspection and regulation
  62. Podcast Episode 3: Records Management and Retention
  63. Podcast Episode 1 - data protection training for school staff
  64. Preschool Employment tribunal for the use of WhatsApp
  65. Social engineering + impersonation = Fraud ≡ cyber deception
  66. Data Breaches 2025 Report Highlights
  67. Not everyone needs access: The Key to Protecting Sensitive Data
  68. School cyber attack: Outwood Academy, Middlesbrough
  69. Alert: Schools receiving Microsoft File Sharing Phishing Emails
  70. School cyber attack: Framlingham College, Suffolk
  71. West Lothian Schools in Cyber Attack
  72. Getting caught in the Scattered Spider web
  73. A Wake-Up Call for Cyber Vigilance - Danger in the Threat Landscape for Everyone
  74. National Honesty Day: Transparency
  75. FOI Request - BBC News
  76. Social Media and Marketing Guidelines and Training
  77. New Governor Resources
  78. Does stress lead to more data breaches?
  79. Are teachers using AI? 83% say its a time-saver
  80. DfE Digital Standards - narrowing the digital divide
  81. Arbor AI - On By Default
  82. DfE Guidance: Choosing a new MIS
  83. HCRG Care Group data breach
  84. Apple removes its highest level data security tool from UK customers
  85. The Importance of AI literacy and training staff
  86. Short Guide to AI Video
  87. Safer Internet Day, Cyber Security & Data Protection
  88. The Cyber Resilience Championship
  89. The Multiple Dimensions of Supplier Due Diligence
  90. School shares sensitive pupil information as part of an FOI response
  91. AI (Artificial Intelligence) Best Practice Area & Policy
  92. Blacon High School Cyber Attack
  93. WhatsApp and FOI's: ICO Warnings
  94. New AI Guidance from the DfE
  95. The role of Passkeys in Cyber Resilience and Cyber Security
  96. What the proposed Government legislative proposal around cyber crime means
  97. ICO report on AI tools in recruitment
  98. DfE update to record keeping and management
  99. Update to data sharing for school immunisation programmes
  100. Early Years Settings and Cyber Security
  101. SLT Digital Lead Profile
  102. The role of governors in cyber security and data protection
  103. Navigating Privacy at the End of Term , Special Occasions and End of Year
  104. Effectively communicating during a cyber incident
  105. Contracts Register
  106. South East Technological University has experienced a cyber incident
  107. Safeguarding Identity in Microsoft 365: Protecting the UK Education Sector Against Cyber Threats
  108. DfE Digital Standards Autumn Update
  109. The importance of knowing how to access your CCTV footage!
  110. Cyber Attack on a Special School
  111. Stealing children's data
  112. What is dark data? (and why does it matter?)
  113. Ofqual highlights the value of cyber security training in schools
  114. Searching for data when you receive a Subject Access Request
  115. Fylde Coast Academy Trust Cyber Attack This Week
  116. Calling all IT leads in schools and mult academy trusts!
  117. Ransomware cyber attack on a school in Bromley
  118. Join Our Social Media Family!
  119. School hit by Cyber Attack
  120. Cyber Security Best Practice Area
  121. DfE Digital Standards for Schools and Colleges Tracker
  122. New Policies, Documents, Letters and Posters page
  123. Schools and Trusts Best Practice Area
  124. The DPE Retention Schedule
  125. Making the Rounds Update (now includes reporting)
  126. ESFA Cyber Essentials Requirement for Colleges from 2024/2025
  127. ICO Reprimands a School
  128. How does the recent global IT outage affect me?
  129. King's speech introduces new bills in relation to cyber security, smart data and digital information
  130. Out of date technology
  131. Data Retention and the Pupil File
  132. Have you assigned your SLT Digital Lead yet?
  133. What's a Cyber Incident and what should we do?
  134. Getting Started with AI (Artificial Intelligence)
  135. Cyber attack on a school during half term
  136. Free short cyber training for staff
  137. The rise of cyber attacks in schools are causing pupils to miss classes
  138. ICO: Learning from the mistakes of others report
  139. Children's mental health data leaked after a cyber attack
  140. Cyber attack on a Trust; the aftermath
  141. School Focus: The Vale Federation | Aylesbury
  142. DfE Dealing with Subject Access Requests (SARs) Guidance
  143. Update to the Guidance on Information Sharing from the DfE
  144. FOI Requests generated by Artificial Intelligence
  145. Social Media Best Practice Area
  146. Lettings Best Practice Area
  147. MFA Bombing - What is it?
  148. Protecting your Social Media Accounts
  149. Product Focus on Checklists : Initial Trust Plan
  150. Product Focus on Checklists : End of Term Checklist
  151. Product Focus on Checklists : Information and Cyber Security
  152. Product Focus on Checklists : Social Media
  153. Cyber Incident Review: The Benefits
  154. Product Focus on Checklists : Lettings
  155. Product Focus on Checklists : Record of Processing
  156. Milk Island: The secret location that allows children to view restricted content on Google Maps
  157. Why Data Should Stay Put: Benefits of Keeping Data in Its Original System
  158. Product Focus on Checklists : Data Retention and Destruction
  159. Product Focus on Checklists : Data Migration
  160. Product Focus on Checklists : Biometrics
  161. Product Focus on Checklists : Supplier Due Diligence
  162. Free Cyber help, advice and training with the Cyber Resilience Centres
  163. The Perils of Paper: The Printing Vulnerability
  164. Product Focus on Checklists : FOI
  165. Product Focus on Checklists : Governors and Data
  166. Product Focus on Checklists : DPIA
  167. Product Focus on Checklists : Site Moves
  168. Product Focus on Checklists : Data Breaches
  169. Product Focus on Checklists : Subject Access Requests
  170. Cyber attack on a University
  171. Product Focus on Checklists : Bring your own device
  172. Product Focus on Checklists : Working out of school/offsite
  173. Cyber Attack on a School
  174. Product Focus on Checklists : Redaction
  175. Major cyber-criminal gang Lockbit brought down by UK Law Enforcement
  176. Why Due Diligence is Important: Fake apps
  177. Product Focus on Checklists : CCTV
  178. Product Focus on Checklists : Clear desk
  179. Product Focus on Checklists : Commitment to compliance
  180. Product Focus on Checklists : Photos and video
  181. Product Focus on Checklists : Passwords
  182. Product Focus on Checklists : Information Classification
  183. Safer Internet Day 2024
  184. Kent Councils Data Breach
  185. Free cyber training for staff
  186. DfE Digital Standards Update
  187. The Mother of all Breaches
  188. ClassCharts Possible Data Breach
  189. Where is your data stored?
  190. IAPP looks at AI privacy risks
  191. If you suspect a financial scam .....
  192. Guardians of Privacy: 16. Social Media Checklist
  193. Guardians of Privacy: 15. Navigating Social Media in Educational Settings Summary
  194. Guardians of Privacy: 14. Social Media and Cyber Bullying
  195. Guardians of Privacy: 13. Social Media, Copyright and Intellectual Property
  196. Guardians of Privacy: 12. Social Media and Going Viral
  197. Guardians of Privacy: 11. Staff Social Media Accounts
  198. Guardians of Privacy: 10. Social Media and Cookies
  199. Guardians of Privacy: 9. Social Media and Morality
  200. New Resources for Schools from the ICO
  201. Guardians of Privacy: 8. Social Media Policies
  202. Guardians of Privacy: 7. Social Media Data Retention
  203. Guardians of Privacy: 6. Posting Safely
  204. Guardians of Privacy: 5. Social Media and Consent
  205. Guardians of Privacy: 4. Social Media Access Control
  206. Guardians of Privacy: 3. Social Media Channels
  207. Guardians of Privacy: 2. Law and Regulations
  208. Latest ICO Reprimand. Mr. S. Claus, Chief Executive Officer, North Pole Enterprises
  209. Phishing attacks targeting schools - alert from City of London Police
  210. The ICO reprimands a Multi Academy Trust
  211. Guidance for the use of school email and applying email retention in schools
  212. CISA and UK NCSC Announce Joint Guidelines for Secure AI System Development
  213. Data Protection Tips for Early Years Settings
  214. Children's Privacy around the world is a puzzle
  215. Trust Initial Plan Checklist Update
  216. Update on Advisory for Rhysida Ransomware
  217. Records Management Best Practice Update
  218. The Crime in a Cyber Attack and a Data Breach
  219. What do I need to redact?
  220. NCSC Annual Review is published for 2023
  221. Learning from Data Breaches
  222. Windows 11 security ineffective against attacks on old devices
  223. Trust Initial Plan for Data Protection Compliance (for Multi Academy Trusts)
  224. International Counter Ransomware Initiative 2023 Joint Statement
  225. Google for Education Resources: Helping IT Admins meet DfE digital and technology standards
  226. Top Ten Cyber Security Misconfigurations
  227. Lettings Best Practice and Guidance
  228. ICO Reprimand: company suffered a ransomware attack
  229. The UK Online Safety Bill becomes an Act (Law)
  230. Considerations when migrating to a new MIS
  231. The importance of software updates (PaperCut vulnerability and Rhysida ransomware)
  232. Public bodies and sensitive data
  233. Adding offline bulk training using the Certificates function
  234. Ransomware, extortion and the cyber crime ecosystem
  235. Get a DPE Badge for your website!
  236. ICO: 10 Step guide to sharing information to safeguard children
  237. Cyber Resource: The Cyber Resilience Centre Group
  238. Email and Security: ICO recent guidance
  239. Help after a Cyber Attack/Incident
  240. Social Media Policy
  241. Data Protection and Cyber Security (Inset Day) Training Ideas
  242. Changes to Microsoft Free Licensing for Schools
  243. What to do in the event of a Cyber Attack
  244. Cyber Crime: AI Generated Phishing Attacks
  245. Handling Freedom of Information Requests the right way
  246. Cyber Attack: Exam Boards
  247. VICE SOCIETY - Ransomware attacks on schools
  248. Using Tags if you are a group of organisations in the DPE Knowledge Bank
  249. Where's Harry the Hacker?
  250. Be Cyber Aware: USB Sticks
  251. Cyber Insurance in the Public Sector
  252. Types of Cyber Attacks: DDos Attack (Microsoft DDoS Attack in June)
  253. Cyber Attack: Leytonstone School
  254. The ICO Reprimands a school
  255. Be Cyber Aware: Firewalls
  256. Be Cyber Aware: Cyber attacks and transparency. A no blame culture
  257. Cyber Attack: Dorchester School
  258. Knowledge Bank Role Types: Admin, Staff and Trustee
  259. Types of Cyber Attacks: Password Attacks
  260. Be Cyber Aware: Why regular software updates are important
  261. Cyber Attack: Wiltshire School
  262. Keeping your IT systems safe and secure
  263. Types of Cyber Attacks: DDoS Attacks
  264. Types of Cyber Attacks: Phishing
  265. Types of Cyber Attacks: The Insider Threat
  266. Why your data is profitable to cyber criminals
  267. Using WhatsApp in Schools
  268. The Changes to Data Protection in the UK
  269. Knowledge Bank Updates
  270. Types of malware and how they are linked to data protection
  271. Striking Data Breach
  272. IPR Protection Email Scam
  273. Windows Server 2012 & 2012 R2 Retirement
  274. How to contact us for support, subject access requests, data breaches and FOI's
  275. YouTube breached child protection laws
  276. How a school fought back after a cyberattack
  277. Types of Cyber Attacks - Credential Stuffing
  278. January Cyber update - How Can Schools Help Prevent Cyber Attacks?
  279. Assigning courses to staff using to-dos
  280. How the Record of Processing Can Help You
  281. Information Security Basics: What are VPN's?
  282. What does a Data Protection Officer Do?
  283. Are you ready for a Data Breach?
  284. Carrying out Supplier Due Diligence
  285. How Long Should You Keep Personal Data For?
  286. The Education sector now at highest risk of cyber attacks
  287. How to Assess your Data Security
  288. Schools Blocked from Using Facial Recognition Systems
  289. The Children's Code
  290. B&H FoI: Racist/religious incidents/bullying
  291. Cyber Attacks
  292. Protocol for Setting Up and Delivery of Online Teaching and Learning
  293. Class Dojo International Data Sharing
  294. Model Publication Scheme: Amendments, Improvements and Updates
  295. Child friendly privacy notices
  296. Transparency
  297. Secure file transfer of files using Royal Mail
  298. Emergency contacts and consent
  299. Key elements of a successful DPIA
  300. FOI Publication Schemes
  301. SHARE: Avoid disinformation online
  302. Best Practice for Managing Photos and Video
  303. New Drip Feeds: Recognise and Respond to Subject Access Request
  304. When to contact the Data Protection Officer?
  305. National child measurement programme
  306. Compliance Manager released
  307. Headteacher fined for breach of data protection legislation
  308. Emails – good practice and minimising the risk of a data breach

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