Visual guide to different request types, including Subject Access Requests (SARs) under UK GDPR.

What type of request have you received? SAR? Educational Record? Or FOI?

We know the jargon can be confusing. As can the timelines for responding to the various requests that you receive. Whether it’s an email from a disgruntled parent or a letter from a solicitor, the clock starts ticking the moment it hits your inbox. But before you start pulling files, you must answer one critical question: What exactly are you looking at?

Read more …

Leavers' memorabilia display with custom hoodies, yearbooks, and other personalized keepsake items

Leavers' Memorabilia

We're already seeing the leavers' hoodies when we're visiting schools and our help desk has received tickets asking about year book administration, so here's some best practice about 'Leaver's Memorabilia'.

Read more …

Students and teachers sharing World Book Day photos, reminding schools about data protection best practices.

Sharing photos on World Book Day: Privacy considerations

📸✅ It's World Book Day on the 5th March when most schools will be celebrating reading and capturing photos of staff and students in their costumes.   Given this is one of many significant photographic events in the calendar, we thought it was a good opportunity to remind everyone of photo and video best practice so there are no data protection slip ups.

Read more …

Supplier due diligence process for secure third-party data processing, contracts, and risk management.

Supplier Due Diligence Step by Step: Are you sharing personal data with a third party organisation?

Sharing personal data with a third-party organisation?

Supplier due diligence is about the contracts between controllers and processors.  As a controller you determine the purpose and means of the processing (Article 4 (7)) and are responsible for ensuring processors  (i.e. suppliers and third-parties) have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk for any data processed. 

Read more …

Securing your school: A clear desk and screen policy image for data protection in classrooms.

Time to kick-start your Clear Desk and Screen policy?

One of the simplest ways to reduce the risk of a data breach on your organisation's premises is to establish a Clear Desk and Screen Policy. Beyond just tidy classrooms and offices, this initiative protects sensitive student data and staff privacy.

Read more …

Illustrates the danger of a data dump, highlighting risks of oversharing sensitive healthcare information

The Danger of the 'Data Dump': Why more information isn't always better!

A recent ICO reprimand for the Staines Health Group, shows the importance of how special category deserves specific protection. This article highlights the risks associated with 'data dumping' when organisations overshare sensitive information excessively - when the sharing of sensitive safeguarding becomes the safeguarding issue.

Read more …

Recording and Transcription Policy Template. Manage meeting recordings and transcriptions securely.

Introducing our new Recording and Transcription Policy

In a world of hybrid work and virtual meetings, the ability to record and transcribe discussions has become an essential tool for productivity.  However, with this convenience comes a responsibility to protect privacy, maintain security and consider your lawful basis for recording/transcribing.  To provide clear guidance we are introducing our new Recording and Transcription Policy Template.

Read more …

Parents and students secretly recording a staff conversation. Covert recording in schools.

Parents and students covertly recording conversations

We've had a few questions recently about parents and students recording conversations with members of staff, both covertly or overtly without seeking permission. This article only covers recordings made by external individuals, not organisations or individuals acting on behalf of an organisation.

Read more …

AI Due Diligence: DfE Standard announced. Generative AI safety standards in education.

New DfE AI Standards

The DfE previously issued training and guidance about the use of AI in Education - this has now changed to standards.  Standards define minimum requirements that must be met, whereas a guideline offers recommended best practice or advice. The standards outline the safety standards that generative AI products and systems should meet to be used in educational settings.

Read more …

Know your IT Support Provider graphic. IT Support Due Diligence Directory for schools and colleges.

Is your IT Support Provider Compliant?

Finding the right IT partner and support provider is a big decision.  Due diligence for IT Support isn't just about who can 'fix computers', it's about ensuring standards are followed and they work with you to meet your organisation's strategy. Data Protection Education has a DfE IT Support Tracker and Supplier Due Diligence Directory to provide support and guidance as well as tracking your progress.

Read more …

The Government Cyber Action Plan 2026 document. UK public sector cyber security strategy.

The Government Cyber Action Plan

The Government Cyber Action Plan, published in January 2026, sets out a radical shift in how the UK public sector manages cyber security and digital resilience. It moves away from fragmented, siloed defences toward a "Defend as One" model led by a new Government Cyber Unit within the Department for Science, Innovation and Technology (DSIT).

Read more …

Higham Lane School cyber attack in Nuneaton keeps 1500 students home. School's digital systems are down.

School Cyber Attack: Higham Lane School Hit by Major Cyber Attack: Campus Remains Closed

NUNEATON, January 7, 2026 — Higham Lane School in Nuneaton has been forced to remain closed this week following a "significant" cyber attack that has crippled its entire digital infrastructure. The incident, which was discovered over the weekend just as students were set to return from the Christmas break, has left approximately 1,500 pupils unable to attend classes.

Read more …

Image of two CCTV cameras and text: ' CCTV Policy Update'

CCTV Policy update: retention

We've updated the CCTV policy to consider the requirements of retention, especially over the summer holiday.

There may be situations where at the start of a summer holiday a subject access request comes in for CCTV footage - but there are no resources available in school to stop the footage from being deleted under the regular retention schedule. 

Therefore, where organisations are unable to access and retrieve this footage over the holidays, we recommend extending the re

Read more …

A playful image showing the Elf on the Shelf character sitting inside a brightly lit server rack, surrounded by cables and blinking lights. The Elf is holding a tablet with a glowing, futuristic screen displaying data and security icons. The text overlay reads: "Check your cyber security before the holidays!" The logo for "Data Protection Education" is visible in the top left corner.

Shareable Snippet: Be Cyber Ready

We're sharing some small snippets over Christmas to share with staff.  Please feel free to share the link to this short news article or follow us over on our social media channels where we share additional help and advice - we'd love to see you there!

Read more …

A festive image showing the Elf on the Shelf character excitedly bursting out of a large black bag labeled "CONFIDENTIAL WASTE" in a hallway decorated for Christmas. Papers and documents are flying out of the bag and scattered across the floor, symbolizing a data breach or improper disposal. The top left corner features the logo for "Data Protection Education," and the text overlay asks: "Who has access to your confidential waste?"

Shareable Snippet: Confidential waste

We're sharing some small snippets over Christmas to share with staff.  Please feel free to share the link to this short news article or follow us over on our social media channels where we share additional help and advice - we'd love to see you there!

Read more …

 A promotional image for new digital standards in education.  The top half shows four primary school-age children sitting at a desk, looking down and focusing on work. The child closest to the camera on the right is smiling.  The bottom half has an orange and blue graphic overlay that reads: "New standard announced! MEETING DIGITAL STANDARDS IN SCHOOLS AND COLLEGES." In the bottom left corner is a circle image showing students working on laptops. The text "IT Support" is written in a yellow box below the circle. In the bottom right corner is a logo for the "DATA PROTECTION EDUCATION" initiative.

IT Support Standards for Schools and Colleges Guidance (DfE Digital Standards)

The government has announced an additional Digital Standard to help with planning, commissioning and reviewing their IT support services.  The services can be internal, external or a hybrid.  Effective IT support is essential for maintaining technology, planning improvements and mitigating risks like outages and cyber incidents, and sits alongside the other 11 standards.

Read more …

A ghostly, luminous blue human-like figure made of particles reaches out from a laptop screen on a classroom desk. Digital document icons float around the figure, suggesting data transfer. In the foreground, a student and a teacher are seated at desks, looking towards the front of the classroom. The room has wooden desks and a bulletin board with children's drawings. The image has text overlays: "What is Shadow AI?", "ARE YOUR EMPLOYEES/STUDENTS USING AI WITHOUT APPROVAL?", and "what are the risks?". There are also two small logo-like elements in the bottom corners, one blue 'D' and another blue geometric shape.

Is your organisation at risk from Shadow AI?

Whether it's via a support ticket, online data protection compliance meeting or data walk around an organisation, we are having lots of conversations about the use of Shadow AI - the use of AI tools, applications or models by staff or students without the formal approval, oversight or governance of the organisation.

Read more …

"A graphic announcing 'October is Cyber Security Awareness Month,' with text explaining the importance of creating a cyber emergency contact list in preparation for a cyber attack. It also includes a 'Cyber tip' to assess passwords, turn on MFA, and review critical accounts, especially email. A shield icon with a checkmark and a lightbulb icon are visible."

October 31. On the road to improving cyber resilience

As Cyber Security Awareness Month draws to a close, it's important to recognise that cybersecurity isn't a destination; it's a continuous journey. For organisations, particularly those in the education sector, this journey often involves working towards recognised standards and certifications. In the UK, Cyber Essentials and Cyber Essentials Plus are government-backed schemes designed to help organisations protect themselves against common cyber threats. For schools, the Department for Educat

Read more …

"A graphic announcing 'October is Cyber Security Awareness Month,' with text explaining the importance of creating a cyber emergency contact list in preparation for a cyber attack. It also includes a 'Cyber tip' to assess passwords, turn on MFA, and review critical accounts, especially email. A shield icon with a checkmark and a lightbulb icon are visible."

October 30. Cyber Support

Understanding where to get help for cyber resilience and in the event of a cyber attack is crucial for both individuals and organisations.  The good news is that there is help and guidance available!

Read more …

  1. October 29. Admin Controls & Accounts
  2. October 28. Phishing: Don't Take the Bait!
  3. October 27. Passwords
  4. October 26. Physical Security of Digital Assets
  5. October 25. Server Security: Protecting Your Digital Core
  6. October 24. Backups: Your Recovery Safety Net
  7. October 23. Filtering and Monitoring
  8. October 22. Hardware: Printers
  9. October 21. Hardware: Asset Management
  10. October 20. Hardware: Safe disposal
  11. October 19. Anti-virus/anti-malware
  12. October 18. Regular Updates: Patching Against Threats
  13. October 17. Access Control: Managing User Privileges
  14. October 16. Access Control: Securing Your Digital Gateways (Wi-Fi & Networks)
  15. October 15. Access Control: Securing Your Home Office (Working From Home)
  16. October 14. Access Control : (Multi-factor authentication)
  17. We've teamed up on a podcast with the Small Business Cyber Security Guy
  18. October 13. Cyber Security Awareness
  19. October 12. Training: Empowering your human firewall
  20. October 11. Policies and Procedures: Cyber Blueprint
  21. October 10. Understanding Your Cyber Posture
  22. Time's Ticking: Windows 10 support ends in October 2025!
  23. October 9. A Guide for Education Providers
  24. October 8. How Can Your Organisation Prevent Ransomware Attacks?
  25. October 7: Under Attack: The Reality of Ransomware
  26. October 6: Cyber Action Plan and A Roadmap to Resilience
  27. October 5: Cyber Responsibilities - We're All in This Together
  28. October 4: When a Cyber Attack Hits
  29. October 3: Data Security, the Core of Protection
  30. October 2: Privacy Protection & Safeguarding Personal Data
  31. October 1: Welcome to Cyber Security Awareness Month!
  32. Nursery Cyber attack
  33. The NCSC Cyber Assessment Framework
  34. Fraud awareness from the DfE
  35. Complaints vs. Data Rights: A Guide
  36. The Classroom's Dark Side: Cyber crime from the Classroom
  37. Data Breach: School sends out names and contact details in a spreadsheet.
  38. September 2025 Policy and Document Updates
  39. KCSIE 2025: Data Protection, AI, and Cyber Security
  40. New e-learning for 2025
  41. The Online SCR Data Breach: What You Need to Know
  42. Back to School Basics for Data Protection and Cyber Security Compliance
  43. The Latest Cyber Threat: The "Murky Panda"
  44. Building a Secure School: Using the ICO Accountability Framework to Meet DfE Digital Standards
  45. Why Physical and Data Security Must Go Hand-In-Hand
  46. Digital Safeguarding: DfE announces statutory DfE Digital Standards
  47. The Data Protection Lead/Champion Role
  48. Changes to the Academy Trust Handbook 2025
  49. Compliance Reporting from the Knowledge Bank
  50. School closes for two days after cyber incident
  51. Social Media Day 2025
  52. How Ofsted looks at AI during inspection and regulation
  53. Podcast Episode 3: Records Management and Retention
  54. Podcast Episode 1 - data protection training for school staff
  55. Preschool Employment tribunal for the use of WhatsApp
  56. Social engineering + impersonation = Fraud ≡ cyber deception
  57. Data Breaches 2025 Report Highlights
  58. Not everyone needs access: The Key to Protecting Sensitive Data
  59. School cyber attack: Outwood Academy, Middlesbrough
  60. Alert: Schools receiving Microsoft File Sharing Phishing Emails
  61. School cyber attack: Framlingham College, Suffolk
  62. West Lothian Schools in Cyber Attack
  63. Getting caught in the Scattered Spider web
  64. A Wake-Up Call for Cyber Vigilance - Danger in the Threat Landscape for Everyone
  65. National Honesty Day: Transparency
  66. FOI Request - BBC News
  67. Social Media and Marketing Guidelines and Training
  68. New Governor Resources
  69. Does stress lead to more data breaches?
  70. Are teachers using AI? 83% say its a time-saver
  71. DfE Digital Standards - narrowing the digital divide
  72. Arbor AI - On By Default
  73. DfE Guidance: Choosing a new MIS
  74. HCRG Care Group data breach
  75. Apple removes its highest level data security tool from UK customers
  76. The Importance of AI literacy and training staff
  77. Short Guide to AI Video
  78. Safer Internet Day, Cyber Security & Data Protection
  79. The Cyber Resilience Championship
  80. The Multiple Dimensions of Supplier Due Diligence
  81. School shares sensitive pupil information as part of an FOI response
  82. AI (Artificial Intelligence) Best Practice Area & Policy
  83. Blacon High School Cyber Attack
  84. WhatsApp and FOI's: ICO Warnings
  85. New AI Guidance from the DfE
  86. The role of Passkeys in Cyber Resilience and Cyber Security
  87. What the proposed Government legislative proposal around cyber crime means
  88. ICO report on AI tools in recruitment
  89. DfE update to record keeping and management
  90. Update to data sharing for school immunisation programmes
  91. Early Years Settings and Cyber Security
  92. SLT Digital Lead Profile
  93. The role of governors in cyber security and data protection
  94. Navigating Privacy at the End of Term , Special Occasions and End of Year
  95. Effectively communicating during a cyber incident
  96. Contracts Register
  97. South East Technological University has experienced a cyber incident
  98. Safeguarding Identity in Microsoft 365: Protecting the UK Education Sector Against Cyber Threats
  99. DfE Digital Standards Autumn Update
  100. The importance of knowing how to access your CCTV footage!
  101. Cyber Attack on a Special School
  102. Stealing children's data
  103. What is dark data? (and why does it matter?)
  104. Ofqual highlights the value of cyber security training in schools
  105. Searching for data when you receive a Subject Access Request
  106. Fylde Coast Academy Trust Cyber Attack This Week
  107. Calling all IT leads in schools and mult academy trusts!
  108. Ransomware cyber attack on a school in Bromley
  109. Join Our Social Media Family!
  110. School hit by Cyber Attack
  111. Cyber Security Best Practice Area
  112. DfE Digital Standards for Schools and Colleges Tracker
  113. New Policies, Documents, Letters and Posters page
  114. Schools and Trusts Best Practice Area
  115. The DPE Retention Schedule
  116. Making the Rounds Update (now includes reporting)
  117. ESFA Cyber Essentials Requirement for Colleges from 2024/2025
  118. ICO Reprimands a School
  119. How does the recent global IT outage affect me?
  120. King's speech introduces new bills in relation to cyber security, smart data and digital information
  121. Out of date technology
  122. Data Retention and the Pupil File
  123. Have you assigned your SLT Digital Lead yet?
  124. What's a Cyber Incident and what should we do?
  125. Getting Started with AI (Artificial Intelligence)
  126. Cyber attack on a school during half term
  127. Free short cyber training for staff
  128. The rise of cyber attacks in schools are causing pupils to miss classes
  129. ICO: Learning from the mistakes of others report
  130. Children's mental health data leaked after a cyber attack
  131. Cyber attack on a Trust; the aftermath
  132. School Focus: The Vale Federation | Aylesbury
  133. DfE Dealing with Subject Access Requests (SARs) Guidance
  134. Update to the Guidance on Information Sharing from the DfE
  135. FOI Requests generated by Artificial Intelligence
  136. Social Media Best Practice Area
  137. Lettings Best Practice Area
  138. MFA Bombing - What is it?
  139. Protecting your Social Media Accounts
  140. Product Focus on Checklists : Initial Trust Plan
  141. Product Focus on Checklists : End of Term Checklist
  142. Product Focus on Checklists : Information and Cyber Security
  143. Product Focus on Checklists : Social Media
  144. Cyber Incident Review: The Benefits
  145. Product Focus on Checklists : Lettings
  146. Product Focus on Checklists : Record of Processing
  147. Milk Island: The secret location that allows children to view restricted content on Google Maps
  148. Why Data Should Stay Put: Benefits of Keeping Data in Its Original System
  149. Product Focus on Checklists : Data Retention and Destruction
  150. Product Focus on Checklists : Data Migration
  151. Product Focus on Checklists : Biometrics
  152. Product Focus on Checklists : Supplier Due Diligence
  153. Free Cyber help, advice and training with the Cyber Resilience Centres
  154. The Perils of Paper: The Printing Vulnerability
  155. Product Focus on Checklists : FOI
  156. Product Focus on Checklists : Governors and Data
  157. Product Focus on Checklists : DPIA
  158. Product Focus on Checklists : Site Moves
  159. Product Focus on Checklists : Data Breaches
  160. Product Focus on Checklists : Subject Access Requests
  161. Cyber attack on a University
  162. Product Focus on Checklists : Bring your own device
  163. Product Focus on Checklists : Working out of school/offsite
  164. Cyber Attack on a School
  165. Product Focus on Checklists : Redaction
  166. Major cyber-criminal gang Lockbit brought down by UK Law Enforcement
  167. Why Due Diligence is Important: Fake apps
  168. Product Focus on Checklists : CCTV
  169. Product Focus on Checklists : Clear desk
  170. Product Focus on Checklists : Commitment to compliance
  171. Product Focus on Checklists : Photos and video
  172. Product Focus on Checklists : Passwords
  173. Product Focus on Checklists : Information Classification
  174. Safer Internet Day 2024
  175. Kent Councils Data Breach
  176. Free cyber training for staff
  177. DfE Digital Standards Update
  178. The Mother of all Breaches
  179. ClassCharts Possible Data Breach
  180. Where is your data stored?
  181. IAPP looks at AI privacy risks
  182. If you suspect a financial scam .....
  183. Guardians of Privacy: 16. Social Media Checklist
  184. Guardians of Privacy: 15. Navigating Social Media in Educational Settings Summary
  185. Guardians of Privacy: 14. Social Media and Cyber Bullying
  186. Guardians of Privacy: 13. Social Media, Copyright and Intellectual Property
  187. Guardians of Privacy: 12. Social Media and Going Viral
  188. Guardians of Privacy: 11. Staff Social Media Accounts
  189. Guardians of Privacy: 10. Social Media and Cookies
  190. Guardians of Privacy: 9. Social Media and Morality
  191. New Resources for Schools from the ICO
  192. Guardians of Privacy: 8. Social Media Policies
  193. Guardians of Privacy: 7. Social Media Data Retention
  194. Guardians of Privacy: 6. Posting Safely
  195. Guardians of Privacy: 5. Social Media and Consent
  196. Guardians of Privacy: 4. Social Media Access Control
  197. Guardians of Privacy: 3. Social Media Channels
  198. Guardians of Privacy: 2. Law and Regulations
  199. Latest ICO Reprimand. Mr. S. Claus, Chief Executive Officer, North Pole Enterprises
  200. Phishing attacks targeting schools - alert from City of London Police
  201. The ICO reprimands a Multi Academy Trust
  202. Guidance for the use of school email and applying email retention in schools
  203. CISA and UK NCSC Announce Joint Guidelines for Secure AI System Development
  204. Data Protection Tips for Early Years Settings
  205. Children's Privacy around the world is a puzzle
  206. Trust Initial Plan Checklist Update
  207. Update on Advisory for Rhysida Ransomware
  208. Records Management Best Practice Update
  209. The Crime in a Cyber Attack and a Data Breach
  210. What do I need to redact?
  211. NCSC Annual Review is published for 2023
  212. Learning from Data Breaches
  213. Windows 11 security ineffective against attacks on old devices
  214. Trust Initial Plan for Data Protection Compliance (for Multi Academy Trusts)
  215. International Counter Ransomware Initiative 2023 Joint Statement
  216. Google for Education Resources: Helping IT Admins meet DfE digital and technology standards
  217. Top Ten Cyber Security Misconfigurations
  218. Lettings Best Practice and Guidance
  219. ICO Reprimand: company suffered a ransomware attack
  220. The UK Online Safety Bill becomes an Act (Law)
  221. Considerations when migrating to a new MIS
  222. The importance of software updates (PaperCut vulnerability and Rhysida ransomware)
  223. Public bodies and sensitive data
  224. Adding offline bulk training using the Certificates function
  225. Ransomware, extortion and the cyber crime ecosystem
  226. Get a DPE Badge for your website!
  227. ICO: 10 Step guide to sharing information to safeguard children
  228. Cyber Resource: The Cyber Resilience Centre Group
  229. Email and Security: ICO recent guidance
  230. Help after a Cyber Attack/Incident
  231. Social Media Policy
  232. Data Protection and Cyber Security (Inset Day) Training Ideas
  233. Changes to Microsoft Free Licensing for Schools
  234. What to do in the event of a Cyber Attack
  235. Cyber Crime: AI Generated Phishing Attacks
  236. Handling Freedom of Information Requests the right way
  237. Cyber Attack: Exam Boards
  238. VICE SOCIETY - Ransomware attacks on schools
  239. Using Tags if you are a group of organisations in the DPE Knowledge Bank
  240. Where's Harry the Hacker?
  241. Be Cyber Aware: USB Sticks
  242. Cyber Insurance in the Public Sector
  243. Types of Cyber Attacks: DDos Attack (Microsoft DDoS Attack in June)
  244. Cyber Attack: Leytonstone School
  245. The ICO Reprimands a school
  246. Be Cyber Aware: Firewalls
  247. Be Cyber Aware: Cyber attacks and transparency. A no blame culture
  248. Cyber Attack: Dorchester School
  249. Knowledge Bank Role Types: Admin, Staff and Trustee
  250. Types of Cyber Attacks: Password Attacks
  251. Be Cyber Aware: Why regular software updates are important
  252. Cyber Attack: Wiltshire School
  253. Keeping your IT systems safe and secure
  254. Types of Cyber Attacks: DDoS Attacks
  255. Types of Cyber Attacks: Phishing
  256. Types of Cyber Attacks: The Insider Threat
  257. Why your data is profitable to cyber criminals
  258. Using WhatsApp in Schools
  259. The Changes to Data Protection in the UK
  260. Knowledge Bank Updates
  261. Types of malware and how they are linked to data protection
  262. Striking Data Breach
  263. IPR Protection Email Scam
  264. Windows Server 2012 & 2012 R2 Retirement
  265. How to contact us for support, subject access requests, data breaches and FOI's
  266. YouTube breached child protection laws
  267. How a school fought back after a cyberattack
  268. Types of Cyber Attacks - Credential Stuffing
  269. January Cyber update - How Can Schools Help Prevent Cyber Attacks?
  270. Assigning courses to staff using to-dos
  271. How the Record of Processing Can Help You
  272. Information Security Basics: What are VPN's?
  273. What does a Data Protection Officer Do?
  274. Are you ready for a Data Breach?
  275. Carrying out Supplier Due Diligence
  276. How Long Should You Keep Personal Data For?
  277. The Education sector now at highest risk of cyber attacks
  278. How to Assess your Data Security
  279. Schools Blocked from Using Facial Recognition Systems
  280. The Children's Code
  281. B&H FoI: Racist/religious incidents/bullying
  282. Cyber Attacks
  283. Protocol for Setting Up and Delivery of Online Teaching and Learning
  284. Class Dojo International Data Sharing
  285. Model Publication Scheme: Amendments, Improvements and Updates
  286. Child friendly privacy notices
  287. Transparency
  288. Secure file transfer of files using Royal Mail
  289. Emergency contacts and consent
  290. Key elements of a successful DPIA
  291. FOI Publication Schemes
  292. SHARE: Avoid disinformation online
  293. Best Practice for Managing Photos and Video
  294. New Drip Feeds: Recognise and Respond to Subject Access Request
  295. When to contact the Data Protection Officer?
  296. National child measurement programme
  297. Compliance Manager released
  298. Headteacher fined for breach of data protection legislation
  299. Emails – good practice and minimising the risk of a data breach

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